{"id":1024,"date":"2022-12-30T12:35:51","date_gmt":"2022-12-30T10:35:51","guid":{"rendered":"https:\/\/templates.sebdelaweb.com\/tempo\/?page_id=1024"},"modified":"2023-11-08T12:56:54","modified_gmt":"2023-11-08T12:56:54","slug":"returns","status":"publish","type":"page","link":"https:\/\/silverette.nl\/en\/returns\/","title":{"rendered":"Returns"},"content":{"rendered":"\n\n\t<section class=\"section\" id=\"section_641311755\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-1869330703\">\n\n\n\t<div id=\"col-1286199052\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-2998300877\" class=\"text\">\n\t\t\n\n<h6 class=\"alt-font\"><a href=\"_wp_link_placeholder\" data-wplink-edit=\"true\">Home<\/a> \u2022 Returns<\/h6>\n\t\t\n<style>\n#text-2998300877 {\n  font-size: 0.75rem;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1286199052 > .col-inner {\n  margin: 20px 0px -15px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_641311755 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n  background-color: rgb(247, 247, 247);\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_2049358346\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row align-center\"  id=\"row-338607703\">\n\n\n\t<div id=\"col-2058095056\" class=\"col medium-9 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"gap-1584715496\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1584715496 {\n  padding-top: 30px;\n}\n@media (min-width:550px) {\n  #gap-1584715496 {\n    padding-top: 40px;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\n\t<div id=\"text-63166624\" class=\"text\">\n\t\t\n\n<h1>Returns<\/h1>\n\t\t\n<style>\n#text-63166624 {\n  font-size: 1.25rem;\n}\n@media (min-width:550px) {\n  #text-63166624 {\n    font-size: 1.25rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-2058095056 > .col-inner {\n  padding: 0p 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_2049358346 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n  min-height: 150px;\n}\n@media (min-width:550px) {\n  #section_2049358346 {\n    min-height: 200px;\n  }\n}\n@media (min-width:850px) {\n  #section_2049358346 {\n    min-height: 250px;\n  }\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_1168183833\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row align-center\"  id=\"row-369328914\">\n\n\n\t<div id=\"col-931948018\" class=\"col medium-12 small-12 large-10\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t<div class=\"is-border\"\n\t\tstyle=\"border-color:rgb(230, 230, 230);border-width:1px 1px 1px 1px;\">\n\t<\/div>\n\t\t\t\n\n<div class=\"row align-equal\"  id=\"row-1022492353\">\n\n\n\t<div id=\"col-890071366\" class=\"col medium-3 small-12 large-5\"  >\n\t\t\t\t<div class=\"col-inner\" style=\"background-color:rgb(247, 247, 247);\" >\n\t\t\t\n\t\t\t\n\n\t<div class=\"ux-menu stack stack-col justify-start\">\n\t\t\n\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"https:\/\/silverette.nl\/en\/payment-shipping\/\" >\n\t\t\t\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\tPayment &amp; shipping\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"https:\/\/silverette.nl\/en\/returns\/\" >\n\t\t\t<i class=\"ux-menu-link__icon text-center icon-angle-right\" aria-hidden=\"true\"><\/i>\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\tReturns\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"https:\/\/silverette.nl\/en\/warranty-complaints\/\" >\n\t\t\t\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\tWarranty &amp; Complaints\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"https:\/\/silverette.nl\/en\/terms-and-conditions\/\" >\n\t\t\t\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\tTerms &amp; Conditions\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"https:\/\/silverette.nl\/en\/privacy\/\" >\n\t\t\t\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\tPrivacy policy\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\n\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-890071366 > .col-inner {\n  padding: 30px 30px 30px 30px;\n  margin: 0px 0px -30px 0px;\n}\n@media (min-width:550px) {\n  #col-890071366 > .col-inner {\n    padding: 50px 50px 50px 60px;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-28999135\" class=\"col medium-9 small-12 large-7 small-col-first\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<section id=\"wrapper\">\n<div class=\"container\">\n<div id=\"columns_inner\">\n<div id=\"content-wrapper\" class=\"js-content-wrapper left-column col-xs-12 col-sm-8 col-md-9\">\n<section id=\"main\">\n<section id=\"content\" class=\"page-content page-cms page-cms-8\">\n<div>Sometimes you may want to return an order. Perhaps because you do not like the product or maybe there is another reason why you do not want the order. Whatever the reason, you have the right to cancel your order up to 14 days after receipt without giving a reason.<\/div>\n<div>\u00a0<\/div>\n<div>You have another 14 days after cancellation to return your product. You will then be credited for the full order amount including shipping costs. Only the costs for the return from your home address to our warehouse are for your own account. These costs are approximately 4.95 &#8211; 7.95 euros per package, for the exact rates please consult the website of the chosen carrier. If you use your right of withdrawal, the product will be returned to Copara with all delivered accessories and &#8211; if reasonably possible &#8211; in its original state and packaging. To exercise this right, you can contact us at <a href=\"mailto:info@silverette.nl\">info@silverette<\/a>.nl. We will then refund the order amount due within 14 days after notification of the return provided the product has already been received back in good order.<\/div>\n<div>\u00a0<\/div>\n<div>If the product is damaged or the packaging is more damaged than necessary to try the product, we may pass this depreciation of the product on to you. So please treat the product with care and make sure it is properly packaged when returning it. <strong>Please note:<\/strong> opened packages of hygiene products cannot be returned by default.<\/div>\n<h3>\u00a0<\/h3>\n<h3><strong>Exchange a product?<\/strong><\/h3>\n<p>Want to exchange a product? That&#8217;s not a problem at all. You can contact <a href=\"mailto:info@silverette.nl\">info@silverette.nl<\/a> for this. You will bear the cost of returning the product yourself.<\/p>\n<\/section>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\t<div id=\"gap-1861369317\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1861369317 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t<div id=\"stack-3213014003\" class=\"stack stack-row justify-between items-center\">\n\t\t\n\n<a href=\"https:\/\/silverette.nl\/en\" class=\"button primary is-small\" style=\"padding:8px 40px 8px 40px;\">\n\t\t<span>Back to store<\/span>\n\t<\/a>\n\n\n\n\t\t\n<style>\n#stack-3213014003 > * {\n  --stack-gap: 0rem;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-28999135 > .col-inner {\n  padding: 30px 30px 0px 30px;\n}\n@media (min-width:550px) {\n  #col-28999135 > .col-inner {\n    padding: 50px 40px 0px 40px;\n  }\n}\n@media (min-width:850px) {\n  #col-28999135 > .col-inner {\n    padding: 50px 40px 10px 40px;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-931948018 > .col-inner {\n  padding: 0px 0px 0px 0;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n\t<div id=\"gap-1672695876\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1672695876 {\n  padding-top: 30px;\n}\n@media (min-width:550px) {\n  #gap-1672695876 {\n    padding-top: 60px;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1168183833 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n}\n@media (min-width:550px) {\n  #section_1168183833 {\n    padding-top: 0px;\n    padding-bottom: 0px;\n  }\n}\n<\/style>\n\t<\/section>\n\t\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"inline_featured_image":false,"editor_notices":[],"footnotes":""},"class_list":["post-1024","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/silverette.nl\/en\/wp-json\/wp\/v2\/pages\/1024","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/silverette.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/silverette.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/silverette.nl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/silverette.nl\/en\/wp-json\/wp\/v2\/comments?post=1024"}],"version-history":[{"count":8,"href":"https:\/\/silverette.nl\/en\/wp-json\/wp\/v2\/pages\/1024\/revisions"}],"predecessor-version":[{"id":1918,"href":"https:\/\/silverette.nl\/en\/wp-json\/wp\/v2\/pages\/1024\/revisions\/1918"}],"wp:attachment":[{"href":"https:\/\/silverette.nl\/en\/wp-json\/wp\/v2\/media?parent=1024"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}