{"id":1024,"date":"2022-12-30T12:35:51","date_gmt":"2022-12-30T10:35:51","guid":{"rendered":"https:\/\/templates.sebdelaweb.com\/tempo\/?page_id=1024"},"modified":"2026-06-17T10:25:37","modified_gmt":"2026-06-17T10:25:37","slug":"returns","status":"publish","type":"page","link":"https:\/\/silverette.nl\/en\/returns\/","title":{"rendered":"Returns"},"content":{"rendered":"\n\n\t<section class=\"section\" id=\"section_906502499\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-122852368\">\n\n\n\t<div id=\"col-1997560192\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-756787282\" class=\"text\">\n\t\t\n\n<h6 class=\"alt-font\"><a href=\"_wp_link_placeholder\" data-wplink-edit=\"true\">Home<\/a> \u2022 Returns<\/h6>\n\t\t\n<style>\n#text-756787282 {\n  font-size: 0.75rem;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1997560192 > .col-inner {\n  margin: 20px 0px -15px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_906502499 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n  background-color: rgb(247, 247, 247);\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_450609550\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row align-center\"  id=\"row-545767967\">\n\n\n\t<div id=\"col-1026309543\" class=\"col medium-9 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"gap-922509546\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-922509546 {\n  padding-top: 30px;\n}\n@media (min-width:550px) {\n  #gap-922509546 {\n    padding-top: 40px;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\n\t<div id=\"text-3941460812\" class=\"text\">\n\t\t\n\n<h1>Returns<\/h1>\n\t\t\n<style>\n#text-3941460812 {\n  font-size: 1.25rem;\n}\n@media (min-width:550px) {\n  #text-3941460812 {\n    font-size: 1.25rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1026309543 > .col-inner {\n  padding: 0p 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_450609550 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n  min-height: 150px;\n}\n@media (min-width:550px) {\n  #section_450609550 {\n    min-height: 200px;\n  }\n}\n@media (min-width:850px) {\n  #section_450609550 {\n    min-height: 250px;\n  }\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_726436016\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row align-center\"  id=\"row-908317230\">\n\n\n\t<div id=\"col-1587277138\" class=\"col medium-12 small-12 large-10\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t<div class=\"is-border\"\n\t\tstyle=\"border-color:rgb(230, 230, 230);border-width:1px 1px 1px 1px;\">\n\t<\/div>\n\t\t\t\n\n<div class=\"row align-equal\"  id=\"row-1809748903\">\n\n\n\t<div id=\"col-1648318756\" class=\"col medium-3 small-12 large-5\"  >\n\t\t\t\t<div class=\"col-inner\" style=\"background-color:rgb(247, 247, 247);\" >\n\t\t\t\n\t\t\t\n\n\t<div class=\"ux-menu stack stack-col justify-start\">\n\t\t\n\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"https:\/\/silverette.nl\/en\/withdraw-from-contract\/\" >\n\t\t\t\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\tWithdraw from contract\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"https:\/\/silverette.nl\/en\/payment-shipping\/\" >\n\t\t\t\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\tPayment &amp; shipping\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"https:\/\/silverette.nl\/en\/returns\/\" >\n\t\t\t<i class=\"ux-menu-link__icon text-center icon-angle-right\" aria-hidden=\"true\"><\/i>\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\tReturns\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"https:\/\/silverette.nl\/en\/warranty-complaints\/\" >\n\t\t\t\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\tWarranty &amp; complaints\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"https:\/\/silverette.nl\/en\/terms-and-conditions\/\" >\n\t\t\t\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\tTerms &amp; conditions\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"https:\/\/silverette.nl\/en\/privacy\/\" >\n\t\t\t\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\tPrivacy policy\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\n\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1648318756 > .col-inner {\n  padding: 30px 30px 30px 30px;\n  margin: 0px 0px -30px 0px;\n}\n@media (min-width:550px) {\n  #col-1648318756 > .col-inner {\n    padding: 50px 50px 50px 60px;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-1125999023\" class=\"col medium-9 small-12 large-7 small-col-first\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<section id=\"wrapper\">\n<div class=\"container\">\n<div id=\"columns_inner\">\n<div id=\"content-wrapper\" class=\"js-content-wrapper left-column col-xs-12 col-sm-8 col-md-9\">\n<section id=\"main\">\n<section id=\"content\" class=\"page-content page-cms page-cms-8\">\n<div>Sometimes you may want to return an order. Perhaps because you do not like the product or maybe there is another reason why you do not want the order. Whatever the reason, you have the right to cancel your order up to 14 days after receipt without giving a reason. You have another 14 days after cancellation to return your product. You will then be credited for the full order amount including shipping costs. Only the costs for the return from your home address to our warehouse are for your own account.<\/div>\n<div>\u00a0<\/div>\n<\/section>\n<div style=\"text-align: center;\"><a class=\"button secondary\" href=\"https:\/\/silverette.nl\/en\/withdraw-from-contract\/\">Withdraw from contract<\/a><\/div>\n<div>If the product is damaged or the packaging is more damaged than necessary to try the product, we may pass this depreciation of the product on to you. So please treat the product with care and make sure it is properly packaged when returning it.<\/div>\n<section id=\"content\" class=\"page-content page-cms page-cms-8\">\n<div>\u00a0<\/div>\n<div><strong>Please note:<\/strong> opened packages of hygienic products cannot be returned by default.<\/div>\n<\/section>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\t<div id=\"gap-852324024\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-852324024 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t<div id=\"stack-3720764106\" class=\"stack stack-row justify-between items-center\">\n\t\t\n\n<a href=\"https:\/\/silverette.nl\/en\" class=\"button primary is-small\" style=\"padding:8px 40px 8px 40px;\">\n\t\t<span>Back to store<\/span>\n\t<\/a>\n\n\n\n\t\t\n<style>\n#stack-3720764106 > * {\n  --stack-gap: 0rem;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1125999023 > .col-inner {\n  padding: 30px 30px 0px 30px;\n}\n@media (min-width:550px) {\n  #col-1125999023 > .col-inner {\n    padding: 50px 40px 0px 40px;\n  }\n}\n@media (min-width:850px) {\n  #col-1125999023 > .col-inner {\n    padding: 50px 40px 10px 40px;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1587277138 > .col-inner {\n  padding: 0px 0px 0px 0;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n\t<div id=\"gap-1041397356\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1041397356 {\n  padding-top: 30px;\n}\n@media (min-width:550px) {\n  #gap-1041397356 {\n    padding-top: 60px;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_726436016 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n}\n@media (min-width:550px) {\n  #section_726436016 {\n    padding-top: 0px;\n    padding-bottom: 0px;\n  }\n}\n<\/style>\n\t<\/section>\n\t\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"inline_featured_image":false,"editor_notices":[],"footnotes":""},"class_list":["post-1024","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/silverette.nl\/en\/wp-json\/wp\/v2\/pages\/1024","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/silverette.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/silverette.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/silverette.nl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/silverette.nl\/en\/wp-json\/wp\/v2\/comments?post=1024"}],"version-history":[{"count":12,"href":"https:\/\/silverette.nl\/en\/wp-json\/wp\/v2\/pages\/1024\/revisions"}],"predecessor-version":[{"id":2310,"href":"https:\/\/silverette.nl\/en\/wp-json\/wp\/v2\/pages\/1024\/revisions\/2310"}],"wp:attachment":[{"href":"https:\/\/silverette.nl\/en\/wp-json\/wp\/v2\/media?parent=1024"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}