Privacy policy
Copara (Silverette.nl) cares about your privacy. We therefore only process data that we need for (improving) our services and handle carefully the information we have collected about you and your use of our services. We never make your data available to third parties for commercial purposes. This privacy policy applies to the use of the website and the services provided by Copara. The effective date for the validity of these terms and conditions is 22/08/2022, with the publication of a new version the validity of all previous versions expires.
This Privacy Policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.
If you have any questions about our privacy policy, please contact our contact person for privacy matters, you will find the contact details at the end of our privacy policy.
General purpose of processing
We only use your data for the purpose of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time – other than at your request – we ask you for explicit permission. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all bound to secrecy on the basis of the agreement between them and us or an oath or legal obligation. Automatically collected data Data collected automatically by our website is processed with the aim of further improving our services. This data (for example, your IP address, web browser and operating system) is not personal data.
Cooperation in tax and criminal investigations
In some cases, Copara may be held to share your data in connection with government tax or criminal investigations on the basis of a legal obligation. In such a case, we are forced to share your information, but we will oppose this within the possibilities offered by law.
Retention periods
We keep your data as long as you are our client. This means that we will keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also take this as a request for forgetting. Due to applicable administrative obligations, we need to keep invoices with your (personal) data, so we will keep this data for as long as the applicable period runs. However, employees no longer have access to your client profile and documents that we have produced as a result of your assignment.
Your rights Under the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights.
In principle, in order to prevent abuse, we only send copies and copies of your data to your already known email address. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in case of a forgotten request we administer anonymised data.
All copies and copies of data will be provided in the machine-readable data format that we use within our systems. You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.
Right of access
You always have the right to view the data that we process (or have processed) and that relate to your person or can be traced back to this. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who hold this data at the e-mail address known to us, indicating the category under which we have stored this data.
Rectification Duty
You always have the right to have the data that we process (or have processed) and that relate to your person or can be traced back to this. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been adjusted to the email address known to us.
Right to restriction of processing
You always have the right to restrict the data that we process (or have processed) that relate to your person or can be traced back to this. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data will no longer be processed until you remove the restriction.
Right to portability
You always have the right to have the data that we process (or have processed) and that relate to your person or can be traced back to this, carried out by another party. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed by other processors or third parties on our behalf to the e-mail address known to us.
In all probability, we will not be able to continue the service in such a case, because the secure interconnection of databases can no longer be guaranteed.
Right of objection and other rights
You have the right to object to the processing of your personal data by or on behalf of Copara. If you object, we will immediately cease data processing pending the resolution of your objection. If your objection is justified, we will make copies and/or copies of data that we process (have processed) available to you and then permanently stop the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.
Cookies
Google Analytics
Through our website, cookies are placed from the company Google, as part of the “Analytics” service. We use this service to track and get reports on how visitors use the website. This processor may be obliged to provide access to this data on the basis of applicable laws and regulations. We have not allowed Google to use the obtained analytics information for other Google services.
Third-party cookies
In het geval dat softwareoplossingen van derde partijen gebruik maken van cookies is dit vermeld in deze privacyverklaring.
Changes to the privacy policy
We reserve the right to change our privacy policy at any time. On this page you will always find the most recent version. If the new privacy policy affects the way in which we process already collected data relating to you, we will notify you by email.
Contact Information
Copara
Europalaan 22-24
3526KS Utrecht
The Netherlands
T (030) 227-1566
E info@copara.nl
Contact person for privacy matters
You can contact the contact person via the general email address: info@copara.nl